TERMS & CONDITIONS!
WE BELIEVE IN RELATION, NOT IN BORING TERMS & CONDITIONS!
Tally.ERP 9 is developed by Tally Solutions from India; Tally Software copyrights and trademarks are owned by the company. Here, Erp Software Bangladesh is authorized partner for Tally Software in Bangladesh! We provide Tally.ERP 9 sales, support and maintenance service countrywide.
Here are our terms and conditions for using the software buying from us.
Delivery of the software
The delivery of the software will be made from ready stock or within “One Week” after receiving the Work Order. However, we can arrange installation within 24 hours of getting Work Order upon request by our clients, but it depends on availability of our supporting staffs and software license. The decision taken by Erp Software Bangladesh authority is always final.
We sale every single software after being sure all the requirement for the client will be fulfilled by our software. Our clients can get test demo software before taking the buying decision. So, once the software is bought, we don’t offer any return. You may know, we sale software after buying from Tally Solutions of India, and they don’t return license fee once we buy it. We can’t offer any refund for any software once bought for the reason. However, FIY, we assure 100% client satisfaction!
You have to make 100% payment in advance along-with the Work Order. We don’t install software without full payment. For maintenance payment, you have to us in advance as well. Our supporting staffs will collect the yearly maintenance fee while signing contracts.
Tally ERP 9 Training
We provide related training to our client and their respective employees on how to operate business using Tally.ERP 9. If your company located within Dhaka City Corporation, we will provide training on Tally for a period of 04 working days – 2 hours/day. In case your location is outside Dhaka City Corporation, we will provide training for full 02 working days. During the training period, we will provide in-depth operating procedure of this software. Please note that in case of the training, site is outside Dhaka City Corporation area, the customer will have to bear all the expenses like food, accommodation transportation, etc. of our people to be deputed for training on the Software. (We arrange regular Tally ERP 9 Training in our office as well. You can also participate their.
Support & Services
We will provide Tally related support free of cost for the first Three Months from the date of installation and thereafter subject to making Annual Maintenance Contract with us with a fee. We provide online support, phone support and on the spot, physical support depending on case and deal with our clients.
Data Transfer & Tally.Net Facility
If you use more than one software at different location/branches, Tally data can be synchronized using data-transfer device or Internet connection. If you choose the Internet to sync your data automatically, You have to subscribe for Tally.net facility. We provide this subscription for free for one year. However, you can continue the subscription paying us Tally.net subscription fee. This subscription fee is charged yearly.
Warranty, Update and Upgrade
We will provide Life-Long warranty for our Software CD Media. Update version of Tally will be provided to the existing tally customers as per Developer’s policy. Upgradation of Tally (i.e., From single User Edition to Multi-User Edition) can be made within three month subject to availability at the same version. However, in that case, the difference amount between the price of Multi-User Edition and that of Single User Edition must be paid according to our upgradation policy. After three months, the up-gradation price will be fixed as per developer policy.
Validity of Quotation
If we send you any proposal for any Tally.ERP 9 Sales, Support, Customization and Maintenance, the validity of the proposal will remain for maximum 30 days. After the period, we can send you another proposal with any price changes.
More to know?
Thanks for reading this boring terms stuff! We know you want to know everything before making your purchase decision, that’s why tried to put this stuff here. However, If you have anything unanswered in our terms and conditions, you can always contact us. We do reply every single email.
Want to know more details about Tally.ERP 9 features, functions and our service? Download our Bangla Brochure!